Terms of Service

By accessing or using our website, you agree to be bound by these Terms of Service ("Terms").

1. Scope

These Terms of Service govern the use of our SaaS platform by business customers (B2B). By registering and using the platform, you agree to these terms.

2. Description of Services

Our platform provides tools for collecting and managing customer feedback. Customers can integrate our script into their websites to collect feedback and improve their products.

3. Registration and Account

Users must register to access our services.

We offer a 14-day free trial with no credit card required. After the trial, a subscription is required to continue using the platform.

4. Pricing and Payment

Subscription prices and models are detailed on our platform.

Payment processing is handled by Lemonsqueezy, and no payment information is stored directly by us.

5. User Obligations

Users agree to:

Only use the platform in compliance with all applicable laws and regulations.

Not upload unlawful, abusive, or otherwise inappropriate content.

6. Term and Termination

Subscriptions are ongoing and can be canceled at any time with a notice period of 14 days.

After cancellation, access to the platform will be revoked.

7. Liability

We are not liable for indirect or consequential damages resulting from the use of the platform unless caused by intentional or grossly negligent conduct.

8. Data Protection

Your data will be handled in accordance with our Privacy Policy.

9. Governing Law and Jurisdiction

These Terms of Service are governed by Austrian law. The exclusive place of jurisdiction is Graz, Austria.

10. Changes to the Terms

We reserve the right to update these Terms of Service. Any changes will be communicated to users 30 days before taking effect.